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The number of retail grocery retailers across India in 2022 amounted to about 13 million. Grocery retail account for about 65% of India's overall retailers. And the most common problems faced by these retailers on a financial front up until a few years back were - - Accepting digital payments such as UPI or Cards
- Easy & Quick access to loans for expanding business or in the form of working capital for buying new stock.
In 2018, BharatPe was started to cater to these problems faced by every day retailers in India.
Since then the company has grown to enable 10 million merchants in 400+ cities, processing US$ 20 bn of annualized TPV in payments.
During the peak of Covid, they also joined hands with ICICI Lombard to launch Coronavirus insurance cover for shopkeepers. To enable hands-free checking of transactions they also launched Speaker. To know how digital payments turned out as a big break for them, we’ve got BharatPe founder Shashvat Nakrani & CEO Suhail Sameer on our guest seats this time.
In this episode we discuss- - How they’ve scaled BharatPe over the past 4 years?
- Does the age gap between them affect the decision-making at the top level?
- What do they keep in mind while building or scaling any new product?
- And much more
Notes - 01:35 - Expectations with BharatPe’s current scale 03:17 - Joining a Rocket Ship as a CEO 05:10 - Changes in culture and customer offerings in the last 2 years 12:19 - Very less attachment to a particular role amongst founders & CEOs 16:30 - Dealing and coming out the challenging times at BharatPe 18:17 - Zoho Sponsored – Prashant Ganti on Where do founders struggle with Payroll and how can they fix it? 19:33 - Helping the team innovate faster and plan Go-To-Market strategy 25:37 - Strengths & Weakness of Shashvat 29:33 - Strengths & Weakness of Suhail 31:03 - Handling the firing decisions 35:17 - What are the things they bond over? 36:38 - Processes v/s Hustle in 0 to 1 and 1 to 10 journey 40:49 - Secret recipe behind success at 0 to 1 on a product-level 44:02 - Idea behind building distribution network 47:33 - Suhail’s top priorities while joining BharatPe 49:29 - Biases and things Suhail had to unlearn 55:21 - Listening to Younger v/s Older Team members while decision making 58:39 - Next Chapter of BharatPe 01:01:00 - What is being IPO-ready? 01:07:39 - Things which they could have explored outside of Fintech?
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