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Home > SunCast > 507: This is the way to scale customer experience
Podcast: SunCast
Episode:

507: This is the way to scale customer experience
Category: Science & Medicine
Duration: 00:48:28
Publish Date: 2022-08-15 08:52:00
Description:

Dave Kenny, co-founder and CTO of Omnidian, has spent more than 15 yrs building solar plants and building teams & software to keep them running.  In this first episode of our Beyond O&M series, Dave provides his perspective on the evolution of solar as an asset class through the lens of his deep experience in building operations and fleet management for both utility scale solar portfolios and national residential solar leaders such as SunRun. 

Dave’s passion revolves around delivering on a customer experience that has been present in most retail companies for decades but which, for most solar companies, is still mostly lip service. In our conversation, he presents compelling data that underscores the need for a more robust experience. He also illuminates the opportunities available for enterprising entrepreneurs to leverage already-available data and the evolving internet of things to deliver on that customer experience at scale. 

Learn more and follow along as we unwrap this 6-part series in partnership with Omnidian. You can check out the series and the experts who comprise it at: www.mysuncast.com/futureofsolar 

You can learn more about how you can partner with SunCast here. 

You will find more resources and learn about all SunCasts’s guests, recommendations, book links, and more than 505 other founder stories and startup advice at www.mysuncast.com.

You can connect with me, Nico Johnson, on Twitter, LinkedIn or email.
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