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In this episode of Mint Techcetra, host Nelson John explores the evolving role of Global Capability Centres (GCCs) in India with Santhosh Rao, Partner and Executive Director at IBM Consulting, India & South Asia.
The conversation delves into how AI and digital transformation are reshaping enterprise operations, accelerating value creation, and enabling GCCs to become Global Value Centres (GVCs). From IBM’s journey with AI to the rise of AI-first and agentic models, the episode also looks ahead to 2026, examining the opportunities, challenges, and critical skills professionals will need in this rapidly evolving tech landscape. Santhosh also shares some great examples of the work IBM is doing with its clients across key industries.
Tune in for an insightful discussion at the intersection of technology, business strategy, and global innovation.
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