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Home > Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy > Digital CX and Tracking Behaviours in Gambling, with Kerry Dawes
Podcast: Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy
Episode:

Digital CX and Tracking Behaviours in Gambling, with Kerry Dawes
Category: Technology
Duration: 00:30:40
Publish Date: 2019-04-25 05:00:00
Description:

In this episode, we talk to Kerry Dawes, the Director of Digital Customer Experience at The Rank Group. We discuss the impact of data on the digital customer experience, and how new technologies are contributing to this field. We also cover the value of tracking customer data to identify and counter unhealthy behaviours in the gambling industry.
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