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	Podcast:		Small Business Radio
	Episode:		Customer Service: New Marketing For Small Business
	Category:		Business
	Duration:		00:32:00
	Publish Date:		2010-03-09 12:30:00
	Description:		Barry Moltz, Founder of Barry J. Moltz: Crazy About Business, Insane for Your Success, joins Anita Campbell for an in-depth discussion on customer service. More specifically, customer service as a new way of marketing for small business. Barry has founded and run small businesses with a great deal of success and failure for more than 15 years. He has also founded an angel investor group, an angel fund, and is a former advisory member of the board of the Angel Capital Education Foundation. Barry's fourth book, "BAM! Delivering Customer Service in a Self Service World" talks about the how customer service is the new marketing in a social media world.
	Total Play:		0