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Home > LTB Podcast > LTBP #57 - Cathy MacDonald: Having Difficult Conversations & Dealing With Lies
Podcast: LTB Podcast
Episode:

LTBP #57 - Cathy MacDonald: Having Difficult Conversations & Dealing With Lies

Category: Health
Duration: 01:16:00
Publish Date: 2017-08-17 02:58:16
Description:

In this episode of the LTB Podcast, we welcome on a previous guest, Cathy MacDonald from the Art of Communication.

We cover:

  • Managing and setting yourself up for challenging conversations
  • How to deal with a client crying
  • What to do if you upset a client
  • Why you should always have your hard conversations face-to-face and not through email or text
  • How to deal with a disruptive client in a group class
  • The power of “you”, “I” and “we”
  • How to handle misreporting/ lying with food diaries
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