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Home > The Action Catalyst with Rory Vaden > The 7 Stage Customer Evangelism Lifecycle
Podcast: The Action Catalyst with Rory Vaden
Episode:

The 7 Stage Customer Evangelism Lifecycle
Category: Business
Duration:
Publish Date: 2016-04-10 14:00:00
Description:

Customer satisfaction is long since dead. In a hyper connected social media world, meeting customer’s expectations is at best the minimum acceptable level of performance and at worst a risky business strategy. It’s risky because “satisfied customers” are only one poor experience away from turning into a hater on you. What your business needs is not customer satisfaction; it’s customer […]

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