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	Podcast:		The Action Catalyst with Rory Vaden
	Episode:		Task Tennis: The game that is destroying customer relationships and company productivity
	Category:		Business
	Duration:
	Publish Date:		2016-05-01 14:00:00
	Description:		Responsiveness is overrated. We say we want quicker response times. We think we want companies, colleagues, and individuals to acknowledge our question, comment, concern or complaint more quickly. But I think that is very rarely what we actually want. Responsiveness in and of itself isn’t very valuable. Letting me know you’ve received my message is nice, but what really matters […] The post Task Tennis: The game that is destroying customer relationships and company productivity appeared first on Southwestern Consulting.
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