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Home > Scrum Master Toolbox Podcast > Adapting Scrum for Operations, a real-life story | Nancy Beers
Podcast: Scrum Master Toolbox Podcast
Episode:

Adapting Scrum for Operations, a real-life story | Nancy Beers

Category: News & Politics
Duration: 00:10:22
Publish Date: 2021-07-21 10:05:00
Description:

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Nancy, and her colleagues were working with a team from the customer service and account management department. As they worked more with those teams, it was clear that the “vanilla” approach would not fit those teams’ needs, so they started adapting some ideas from Scrum to that local context. In that process, they created SCROP, Scrum for Operations. Listen in to learn how you can adapt Scrum to operational teams like sales teams or customer service teams.

About Nancy Beers

Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)

You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter.

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