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Rob Fraser, founder of performance sock brand Outway, returns to the DTC Podcast to share how his business rebounded from flat growth to profitable eight-figure scale. Rob reveals exactly how Outway added Amazon, wholesale, and U.S. distribution, and why 2026 is all about community and brand.
This is a must-listen for brand owners scaling past $5M and trying to professionalize ops, expand markets, and stay profitable while doing it.
In this episode: • How Outway treated the U.S. like a separate business unit — and why you should too • Their 3-prong expansion strategy: Amazon, wholesale, and 3PL logistics • The margin unlock that let them outspend competitors and return to profitability • How Rob plans to build brand and community in the running space • What changes when you hit 8-figures: cash flow, inventory planning, and team complexity • Rob’s hot take on brand as the last defensible moat in DTC
If you're building a real business, not just chasing growth hacks, this episode is for you.
Timestamps 00:00 The future of brand and community building 02:40 Outway’s U.S. expansion and logistics challenges 05:30 Overcoming slow growth and finding new sales channels 09:10 Amazon vs DTC strategy and merchandising lessons 12:20 Profit focus, tariffs, and efficiency improvements 15:00 Scaling pains: hiring, inventory, and cash flow 18:00 Founder evolution and professionalizing the business 20:00 Building a Canadian brand and competing with U.S. giants 23:00 The return of brand and the power of community in 2026 29:00 Outway’s 2025–26 brand and running club strategy 33:00 Expanding in the U.S. and adapting creative for new markets 34:30 Balancing entrepreneurship and personal health 37:00 Living brand values through team culture 38:00 Rebranding from Endur to Outway and lessons learned 41:00 Founders, equity mistakes, and long-term thinking 43:00 Q4 readiness, demand signals, and Prime Day insights 46:00 Using AI tools like Sora for creative production 47:30 Future of streaming ads and creative reinvention 49:00 Closing thoughts on creativity and growth mindset
Hashtags #dtcpodcast #outway #robfraser #ecommerce #brandstrategy #d2c #marketing #entrepreneurship #communitybuilding #scalingbrands #runningcommunity #founderstory #directtoconsumer
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