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Home > Customer Service Revolution > 066: Is it Time for a CXO (Chief Experience Officer)?
Podcast: Customer Service Revolution
Episode:

066: Is it Time for a CXO (Chief Experience Officer)?

Category: Business
Duration: 00:51:44
Publish Date: 2021-12-08 09:00:00
Description:

Jess Pischel, Customer Experience Consultant for The DiJulius Group and Dean of the Customer eXperience Executive Academy, presents a webinar to help you determine if it is time for a CXO (Chief Experience Officer).

You will learn:

  • When it is time to hire/promote a CXO 
  • Where CXOs come from
  • How to prepare and train a CXO
  • How to hire/promote the right CXO
  • What a CXO should be responsible for

Resources mentioned:

The Customer Service Revolution Podcast 

Customer Experience Executive Academy 

Customer Experience Executive Online Academy 

Landing page to watch Jess’ webinar and receive a copy of her slide deck

If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://thedijuliusgroup.com/the-customer-service-revolution-podcast to download it. 

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

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