Search

Home > This Week in Machine Learning & Artificial Intelligence (AI) Podcast > Topic Modeling for Customer Insights at USAA with William Fehlman - TWIML Talk #276
Podcast: This Week in Machine Learning & Artificial Intelligence (AI) Podcast
Episode:

Topic Modeling for Customer Insights at USAA with William Fehlman - TWIML Talk #276
Category: Technology
Duration: 00:44:27
Publish Date: 2019-06-20 14:26:52
Description:

Today we’re joined by William Fehlman, director of data science at USAA. We caught up with William a while back to discuss:

  • His work on topic modeling, which USAA uses in various scenarios, including chat channels with members via mobile and desktop interfaces.
  • How their datasets are generated.
  • Explored methodologies of topic modeling, including latent semantic indexing, latent Dirichlet allocation, and non-negative matrix factorization.
  • We also explore how terms are represented via a document-term matrix, and how they are scored based on coherence.

The complete show notes can be found at twimlai.com/talk/276.

Visit twimlcon.com to learn more about the TWIMLcon: AI Platforms conference! Early-bird registration ends on 6/28!
Total Play: 0