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Home > Knowledge@Wharton > Dealing with Difficult Customers? How Gig Workers Push Back
Podcast: Knowledge@Wharton
Episode:

Dealing with Difficult Customers? How Gig Workers Push Back
Category: Business
Duration: 00:14:32
Publish Date: 2022-03-21 18:58:08
Description: When faced with difficult customers, gig workers engage in different resistance tactics to gain back some control over their jobs, according to new research from Wharton’s Lindsey Cameron.
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