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In this episode of Gartner ThinkCast, we dive back into one of the most urgent questions facing enterprise leaders in 2025: How can organizations turn GenAI initiatives into measurable business value? Recorded from a recent Gartner webinar, Gartner Senior Director Analyst Nate Suda walks through how productivity does not automatically equal value, and the often-misunderstood link between the two. From productivity leakage and task-level blindspots to bottlenecks, prioritization strategies and use case misfires, Suda delivers a clear framework for where to focus — and who to focus on — to get the most out of GenAI. Tune in to discover: - Why productivity does not equal value
- What productivity leakage looks like and how to stop it
- How to match GenAI use cases to employee experience
- Four ways to define productivity beyond just speed or time saved
Dig Deeper: The Conversation Rundown: 01:30 What Do We Really Mean by Productivity? 03:08 Understanding Productivity Leakage 06:01 Productivity Does Not Equal Value 08:55 Four Dimensions of Productivity 13:30 Why GenAI Gains Vary Across Workers 15:31 The GenAI Productivity Matrix 18:30 Wrap-Up and Further Resources |