Box CIO Paul Chapman has a unique view of digital transformation—both in helping Box’s clients make the move and in guiding Box on that journey, as well as his previous employers, including HP and VMware. In this Gartner ThinkCast conversation, Paul joins us to discuss the challenges of maximizing digital potential, why CIOs need to be at the forefront of that effort, how to take true advantage of the cloud, and how to impact customer experience.