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	Podcast:		Gartner ThinkCast
	Episode:		Gartner ThinkCast 102: 10 Habits of Customer-Centric Organizations
	Category:		Technology
	Duration:		00:17:53
	Publish Date:		2018-02-15 22:10:58
	Description:		We all know that “the customer comes first,” so why are we failing to put the customer at the center of our IT initiatives? Gartner Research Vice President Jenny Sussin explains this challenge and discusses the 10 habits of customer-centric organizations that you need to adopt.
	Total Play:		0