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Podcast: Coaching for Leaders
Episode:

344: Have Conversations That Matter
Category: Business
Duration: 00:37:34
Publish Date: 2018-04-08 22:00:26
Description:

Celeste Headlee: We Need to Talk

Celeste Headlee is an award-winning journalist who has appeared on NPR, PBS World, PRI, CNN, BBC and other international networks. She hosts a daily talk show called  On Second Thought for Georgia Public Broadcasting in Atlanta. She s the author of the book We Need to Talk: How to Have Conversations That Matter*.

Key Points

  • Dysfunctional conversations (especially about politics) are nothing new. What is new is how virtually every decision we make has been politicized.
  • When in a conversation, let go of the burden of trying to convince someone of something.
  • Listen to someone to hear their perspective rather than only waiting to hear what they say just so you can refute it.
  • When you re trying to take in information, you cannot also be holding an agenda.
  • If you don t know an answer, don t try to hide it. Just say, I don t know, but I ll find out.
  • People have less empathy towards others than they used to.
  • It s possible to find something in common with almost anyone if you ask a few questions.

Resources Mentioned

Book Notes

Download my highlighted notes from We Need to Talk in PDF format (free membership required).

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Next Episode

Cameron Herold joins me next week to teach us the lessons from his book Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future.

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