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Podcast: Coaching for Leaders
Episode:

350: How to Create an Unstoppable Culture

Category: Business
Duration: 00:39:53
Publish Date: 2018-05-13 22:00:54
Description:

Ginger Hardage: Unstoppable Cultures

Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune s list of Top 10 Most Admired Companies in the World.

Key Points

Three Characteristics of an Unstoppable Culture:

  1. Putting people first
  2. Constantly nourishing your culture
  3. Sharing stories relentlessly
  • Cultures don t happen accidentally they have to be managed.
  • Start with your company values and then hire for those values.
  • Use peers to help select and interview candidates.
  • If the leadership team is not fully engaged, employees will be able to tell.
  • Capture customer stories and share them with your employees.
  • Set your company vision and expectations, but don t prescribe how you employees must go about doing it.

Resources Mentioned

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Thank You

Thank you to both Robbie and Karen here in the States for the kind reviews on iTunes. To leave a rating or review, visit https://coachingforleaders.com/apple

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