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Description:
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Steve Feiner is the Founder of A Better Florist - a flower delivery service based in Singapore. Delivering an outstanding experience is often what differentiates you from the next guy in this space.
So how do you build a business from scratch around something as simple as the smile of your delivery driver? If anyone knows how to solve that problem, it’s going to be Steve. Ex-Googler with extensive consulting background, his whole career has been solving one problem after another. But, as we discover in this interview, he’s the first to admit when he doesn’t know, and ask for help. Perhaps that’s the attitude required to make a success of a industry where it all comes to down to service and learning.
In this interview, Steve shares insights from his journey leaving Google and starting his own business, how he’s passionate about building the team and its culture, and what lies ahead on this rollercoaster ride. |
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