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	Podcast:		Helping Sells Radio
	Episode:		307 Jon Picoult You must impress (not satisfy) your customers
	Category:		Technology
	Duration:		00:51:36
	Publish Date:		2021-11-02 12:01:28
	Description:		Listen now \| Jon Picoult is the author of From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans. He is also the founder of Watermark Consulting and a noted authority on customer and employee experience. Jon helps companies impress their customers and inspire their employees, creating raving fans that drive business growth. Jon has personally advised the CEOs and executive teams at some of the world’s foremost brands, with his clients collectively representing over a million employees and more than $600 billion in annual revenue. Get on the email list at helpingsells.substack.com
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