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Home > Helping Sells Radio > 223 Fixing your customer journey map | Podstorm #7
Podcast: Helping Sells Radio
Episode:

223 Fixing your customer journey map | Podstorm #7
Category: Technology
Duration: 00:12:58
Publish Date: 2021-01-10 13:01:11
Description: We are taking Christopher Lochhead’s advice and trying the world’s first customer success podstorm. You’ve heard of a tweet storm. Well…this is a podstorm. 30 days of strategies and ideas to help you grow your customers so you can grow your companies. And maybe even grow your career. 

In today’s podstorm, we talk about why customer journey mapping fails and how to fix it. 

Don’t forget to visit helpingsells.substack.com and subscribe with your email so you never miss an episode.

A few shout-outs to friends of the podcast.

To our good friends at the Customer Success Leadership Network. If you believe customer success is a team sport and that it should be part of every one’s job, then you should join your new friends at customersuccessnetwork.com. 

To my good friends at Business of Software, who have built an incredible and welcoming community of SaaS leaders to help you build a better software company with carefully curated online conferences and masterclasses. The content is just excellent. Go check ‘em out at businessofsmoftware.org

To my good friends at Strategyzer who have helped me innovate my business model, design value propositions that actually help customers, and set me on the path to build an invincible company. Check out Strategyzer.com and learn how they can help you do the same.

Get on the email list at helpingsells.substack.com
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