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Home > Experience This! > EP 017: Trendy, Chewy, and Every!
Podcast: Experience This!
Episode:

EP 017: Trendy, Chewy, and Every!
Category: Business
Duration: 00:32:37
Publish Date: 2018-01-16 02:00:00
Description:

Why customer experience is an accumulating asset, how going above and beyond translates into word-of-mouth marketing, and why employee empowerment is key.

Bite-Sized Delight from the Episode:

  • Why a remarkable customer experience is the best way to create word-of-mouth marketing.
  • Where experts think CX is headed in 2018: AI, conversational commerce, more seamless and omnichannel customer journeys, and social media.
  • Smart companies turn problems into opportunities, even if it’s a problem they didn’t create.

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Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!
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