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Home > Experience This! > EP028: Peeing, Agreeing, and Foreseeing!
Podcast: Experience This!
Episode:

EP028: Peeing, Agreeing, and Foreseeing!
Category: Business
Duration: 00:38:28
Publish Date: 2018-04-03 02:00:00
Description:

How even a restroom can make for an unexpected customer experience, what most businesses miss about the importance of employee interactions, and why simple is good for everyone.

Bite-Sized Delights From the Episode:
  • Why an unexpected customer experience creates powerful word-of-mouth.
  • The difference between how you think you impact your brand and how customers experience it.
  • How you can take a page from the Cubs.
  • An opportunity to learn more about customer experience.
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