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Home > Secret Sauce > The Secret Sauce of Airbnb | Ingredient #2: Trust | 2
Podcast: Secret Sauce
Episode:

The Secret Sauce of Airbnb | Ingredient #2: Trust | 2
Category: Business
Duration: 00:44:54
Publish Date: 2021-04-13 09:00:00
Description:

Airbnb's website is live. People are just getting comfortable with the notion of booking lodgings from strangers when guests trash an AirBnB home. Brian Chesky and Joe Gebbia face their biggest crisis yet. If the business is going to grow, the experience must be safe and satisfying for everyone. Turns out their secret sauce is missing a few key ingredients. 

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