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	Podcast:		Federal Drive with Tom Temin
	Episode:		Biden seeks a higher standard for federal customer experience. How well is it already working?
	Category:		Government & Organizations
	Duration:		00:10:35
	Publish Date:		2021-12-30 15:43:06
	Description:		President Joe Biden, in signing an executive order to raise the bar on federal customer experience, said last week that much of the work outlined in the EO “sounds like a simple thing,” but would nonetheless be consequential. As it turns out, several presidents have found this matter to be consequential, but far from simple.
	Total Play:		0