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Home > The Inspire Podcast > S5 E7 - The New Realities of Remote Work Leaders Need to Embrace with Wayne Berger
Podcast: The Inspire Podcast
Episode:

S5 E7 - The New Realities of Remote Work Leaders Need to Embrace with Wayne Berger

Category: Business
Duration: 00:38:18
Publish Date: 2023-05-26 21:30:37
Description: What exactly is work today, and how should leaders manage and engage their teams in this unsettled new reality? In this episode of the Inspire Podcast Bart speaks with Wayne Berger, CEO of the Americas at IWG, the world's largest provider of flexible workspaces about these questions. Drawing on IWG's research, Wayne explains what the future of work looks like, why it's not the office but rather the commute workers want to avoid at all costs, and why being in the office can be a great thing if done right (hint: it's not about being on zoom). Then he shares guidance for leaders who must reach, engage and motivate teams that are increasingly bound more by mission and culture than proximity. He wraps up with some longer-term thoughts on how these trends can not only lead to better workplaces but healthier cities. 00:25 - Show intro 01:02 - Introducing Wayne and IWG 01:51 - Where they are recording 01:54 - We are neighbors 02:03 - Contrast in approach from Alan Richardson's interview 02:18 - What is IWG? 02:34 - World's largest provider of coworking spaces 03:38 - Record revenues 03:42 - 34 years in operation - 3.4 Billion 03:50 - Stats on remote work 04:12 - One long construction project 04:22 - Huge demand for their workspaces 04:57 - Different kinds of companies that use shared spaces 05:22 - What does the future of work look like - trends in the industry 05:47 - Big trends in the industry 06:38 - 82% of Fortune 500 clients use shared office space 07:03 - Looking to rationalize their real estate portfolio 07:37 - 90% of North American Workers demand flexibility 07:51 - Working from home is isolating 08:19 - Model the purpose of the day with the location 08:54 - What is real flexibility? 10:24 - Vacancy rates have gone up 10:38 - Leases and vacancies 11:30 - Fortune 500 companies using flexible workspaces 12:38 - Push/pull in the news headlines 13:20 - Fundamental shift in the workforce 13:26 - Coming soon - 75% of the workforce will be millennials and Gen Z 14:18 - All of my direct reports reside somewhere else 15:09 - Non-purposeful gatherings will diminish 15:28 - Bill Gates quote 15:58 - Bart summarizes trends 17:31 - Profitability is a huge cost 18:15 - Local hiring pool to global hiring pool 18:26 - Getting rid of the commute 18:44 - Environmental implications 19:16 - C-level position of: worker mobility! 19:44 - 15-min city concept 20:43 - Advice for leaders 21:34 - Invest in training on people managers to handle flexible workers 24:24 - What should people managers be able to do well? 24:41 - Align and communicate vision 25:49 - Support team members when you're not together? 26:25 - Find good gathering technology. For example, Microsoft Teams 29:28 - Replicate in-person with digital tools 35:51 - How to connect/find more 36:42 - Outro
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