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	Podcast:		Track Changes
	Episode:		Karen McGrane—Content and discontent
	Category:		Technology
	Duration:		00:44:59
	Publish Date:		2016-07-18 23:22:52
	Description:		How does a content strategist see the web? This week Paul Ford and Rich Ziade talk to Karen McGrane, a user-experience expert who writes books, gives speeches, leads workshops, and takes on a variety of web projects with her agency Bond Art + Science. Topics covered include the bold fashions of the dot-com era (many buckles); nightmare pitch meetings involving handcuffs and action figures; introductory email etiquette; and Paul’s formal apology to the International Association for Pawn Shop Owners.
	Total Play:		0