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Home > Kids Entertainer Podcast > KEH 001- How Telephone Technique Can Increase Bookings for Kids Entertainers
Podcast: Kids Entertainer Podcast
Episode:

KEH 001- How Telephone Technique Can Increase Bookings for Kids Entertainers
Category: Arts
Duration: 00:52:31
Publish Date: 2015-03-16 06:30:42
Description:

In this podcast Colette Kelly shares how she doubled her bookings by varying what she was saying on the telephone. Colette shares, evidence based, tips and techniques that move our bookers from an analytical “how much do you charge” to a warm and fluffy emotive “oh my child is going to have a wonderful time with you”

It doesn't matter what type of kids entertainer you are, part of the booking process will mean speaking with a client on the phone to explain what you do and how you do it. This first episode of the Kids Entertainer Podcast shines a spotlight on the psychology of the phone call, what to say and when to say it and what message you can leave on your answer phone that will have bookers rushing to your website.

Colette ran an entertainment agency called Best Entertainment in South Africa and she now runs Magic 4 Children in the UK. Colette speaks with 10 to 20 people a day about kids entertainment and she tests out different strategies all the time to see what works best.

Colette shares crucial information about appealing to your customers emotions and what benefits you can offer them and how to do that.

She share what she has learned from her customers. Having an opportunity to qualify what they were looking for and if what she offers fits their need has been invaluable. Furthermore being able to ‘educate’ the customer about what she does has made a huge difference to the performances themselves. “Good business always leads to more good business.”

Colette has kindly agreed to share her ‘sales script’, voice mail message and what she says when leaving a message on a customer’s phone. This is a working document that guides you step by step to construct your own telephone script that will get your more bookings.

 
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