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	Podcast:		Customer Experience
	Episode:		Customer Experience Show Episode 6 - Terry Brown - Know Your Customer's Makeup
	Category:		Business
	Duration:		00:34:00
	Publish Date:		2010-04-18 20:00:00
	Description:		The cosmetics industry is totally focused on customer experience. It has to be. Customers are not just buying makeup. They are buying a dream, an image -- an experience. Terry Brown realized this when he left his job as President of a large Canadian cosmetics business to start his own company - Face2Face. Face2Face provides a customer relationship management system tailored to the needs of cosmetic companies. It gives executives the knowledge they need to craft a customer experience. It gives beauticians the information they need to develop the relationships necessary to provide customer experience. Terry joins us to share his special knowledge. Know your customer's makeup!
	Total Play:		0