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	Podcast:		Customer Experience
	Episode:		Episode 19 - Andrew Hull
	Category:		Business
	Duration:		00:34:00
	Publish Date:		2010-07-25 20:00:00
	Description:		Eight to Great – 8 Steps to Differentiate Your Customer Experience. Andrew Hull is director of product marketing at RightNow, customer experience provider of customer experience management across the web, social networks and contact center. At RightNow, Andrew oversees product marketing functions responsible for positioning, messaging and product launches. Andrew has served in a range of marketing functions during his 7+ years with RightNow. Andrew holds a Master of Business Administration from Carnegie Mellon University.
	Total Play:		0