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Description:
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Everybody loves saving time and money, which are natural results of automation. Despite this truth, there can often be fear around automation and it taking jobs away. Today our return guest, automation expert, and CIO of Autodesk, Prakash Kota, gives us a true understanding of what automation is unlocking for an improved customer experience across the spectrum of product innovation. From increasing business efficiency, to increasing sustainability around product development, automation is paving the way for a better tomorrow. Tune in to learn: - How has the evolution of Autodesk been driven by automation? (04:06)
- Why is it so important to be selective about what you automate? (12:46)
- What kind of culture fosters a citizen-development mindset? (14:46)
- How does Autodesk use Salesforce to provide the best customer experience? (21:18)
- Automation brings sustainability benefits, especially with physical product creation (25:41)
- Finding the balance between Independence & Innovation and Commonality (35:31)
Mentions: Our Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don’t want you to miss out on the world’s largest software conference (with a healthy dose of magic), so log in to https://www.salesforce.com/plus for more automation-focused sessions. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org. |
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