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0.38 - Bio.
4.00 - How to build rapport and trust with patients.
15.48 - Changing environment of dentistry - corporates and healthfunds.
21.43 - Influence of technology.
25.30 - Managing difficult behaviours.
32.25 - Communicating with underperforming staff.
35.20 - Leadership and mentoring.
38.49 - Intergenerational communication differences.
41.39 - Importance of having interests outside the dental surgery.
44.39 - Tips and resources. www.commhealth.com.au/blog If you enjoyed this episode or listened to something that may be relevant for a colleague, please spread the word as personal recommendations carry great weight.
I would also be grateful if you could take a second to rate the podcast in your streaming service of choice as this builds the profile and makes it easier to find for others that may benefit. |
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