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1.20 - "This is going to take much more time - I don't have the time." 6.00 - How spending extra time at beginning benefits the interaction. 9.00 - Anxiety management strategies. 14.35 - Ways to give power back to the disempowered patient. 17.45 - Screening questions. 19.45 - Managing attendance - last minute cancellations and FTAs. 23.45 - TLC phone calls. 25.10 - Dangers of vicarious trauma - dentist/ team self-care. 34.55 - How to respond if a patient discloses a history of abuse. 41.40 - Call to action. 50.10 - Benefits of this approach for the dental team. www.commhealth.com.au/blog
http://zaksdental.com.au/the-team/
http://zaksdental.com.au/trauma-informed-dental-care-adult-survivors-sexual-assault/links-references-resources-including-quoted-dentist-lecture-videos/
http://zaksdental.com.au/trauma-informed-dental-care-adult-survivors-sexual-assault/videos-for-dentists/
https://tedxsydney.com/talk/how-to-end-fear-of-the-dentist-sharonne-zaks/
https://www.abc.net.au/radio/programs/conversations/sharonne-zaks-dentist/11188216 If you learned from this episode and heard something that may be relevant for a colleague, please spread the word as personal recommendations carry great weight - just press share in your streaming app.
I would also be grateful if you could take a second to rate the podcast as this builds the profile and makes it easier to find for others that may benefit. |
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