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As AI becomes more ubiquitous in everyday life, airlines like Qantas and Virgin Australia are looking to increase their use of AI tools in operational and customer-facing areas of their business. Proponents say AI can improve efficiency, safety, productivity and customer experience in aviation – but what are the risks? On this week's Australian Aviation Podcast, Jake and David are joined by Daniel Croft of AI Daily to discuss whether we should welcome our new robot overlords. Plus, where do Australian airlines stand in the region's on-time performance stakes? |
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