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Home > Keys To The Shop : Equipping Coffee Retail Professionals > Feedback Culture : Making feedback a part of what you do not just something you sometimes do
Podcast: Keys To The Shop : Equipping Coffee Retail Professionals
Episode:

Feedback Culture : Making feedback a part of what you do not just something you sometimes do
Category: Arts
Duration: 00:11:55
Publish Date: 2019-02-14 04:55:02
Description:

Communication is a two-way street. The way we operate though makes it very difficult for communication to flow back up the chain of authority in the shop. This is a problem for both customers and baristas alike and today we chat about some ways to create a culture where feedback is prioritized and welcomed instead of forgot or avoided. 
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