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	Podcast:		Keys To The Shop : Equipping Coffee Retail Professionals
	Episode:		The Problem with "Should"
	Category:		Arts
	Duration:		00:08:59
	Publish Date:		2021-04-29 00:56:59
	Description:		Ever get frustrated that your staff are not doing things the way you want? I'm guessing you have. In fact if you are like most leaders presented with an issue in the shop you have probably also said, "That "should" not be like that." or "They "should" know better." The question we need to ask though is-why should they? Today on this edition of shift break we will be discussing why using this word is often problematic and indicative of bigger issues with our communication and systems. Related episodes to listen to next! Communicate, Duplicate, Repeat Don't Waste Problems Being the Point of Clarity How to ruin a Game of Telephone Visit our Sponsors! Elevated batch brew and so much more! Ground Control Cyclops Brewer The best espresso machines in the world! www.lamarzoccousa.com
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