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Home > The Government Huddle with Brian Chidester > The One with the City of Buffalo CSO
Podcast: The Government Huddle with Brian Chidester
Episode:

The One with the City of Buffalo CSO
Category: Government & Organizations
Duration: 00:49:06
Publish Date: 2021-06-25 19:28:48
Description:

Oswaldo Mestre Jr., Chief Service Officer for the City of Buffalo, NY joins the show to discuss how the pandemic impacted citizen service delivery in the new normal. We also explore how he is looking to prioritize resilience as he builds out his future CX strategies, what collaboration looks like with his CIO and CTO at City Hall, and how data is playing a pivotal role in bringing inclusion and digital equity to the citizens of Buffalo.
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