Let’s be honest about this, nobody likes to be woken up at night to react to an alert whether it’s a text- or whatsapp message, (automated) phone call or traditional pager. But every company taking his 24/7 run seriously has to organize their on call duty in a scalable and sustainable way. Initially bol.com organized it in a traditional way, meaning a team of system engineers with different specialism took care of the duty. Only a couple of years ago we realized we needed Software Engineers in this setup as well. In this episode we ask our guests everything about this journey so you can learn from this.
Peter Brouwers
Peter Paul van de Beek
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