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Judith Harvey is the eCommerce lead at Naturisimo, the home of ethical beauty. Founded in 2008 they now sell via their Shopify store with 7-figure sales. Hit PLAY to hear: - Naturisimo’s personalization journey
- The challenge of maintaining Naturisimo’s identity while promoting the brands they carry
- How to effectively use brand stories
- Retaining customers through education and brand association
- What segmentation can do for your business
Key timestamps to dive straight in: [05:36] Delivering safe, effective, clean beauty products. [09:22] Challenges: recruiting, retaining customers; expanding product purchases. [10:50] Finding product associations to educate and upsell. [13:15] Balancing brand innovation and customer loyalty. [19:16] Success based on segmentation. [20:33] Personalized, journey-based customer engagement and product discovery. [22:17] Listen to Judith’s Top Tips!
Full episode notes here: https://ecmp.info/512 Discover Yoast for Shopify >>> https://ecmp.info/yoast-shopify Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention & join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsor
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