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Kunle Campbell is the host of the 2X eCommerce Podcast, and co-founder of Octillion, a consolidator of ‘clean’ FMCG/CPG brands. And now he’s the author of a brand new book: ‘E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers’. In this episode we'll be diving into some of the key takeaways from his new book: - What does ‘E-Commerce Growth Strategy’ teach us about sustainable growth in the eCommerce industry?
- How do the six core principles of eCommerce growth work together?
- Building customer loyalty and repeat purchases
- What is the significance of cross-functional and departmental growth?
Time stamps: [03:44] Failed attempts at writing a book and changing career. [07:36] Evolving career in digital marketing and eCommerce. [14:38] Customer-centricity key to understanding and serving customers. [18:02] Creating habitual buying process for high customer loyalty. [24:06] Archive.com for managing social media. Start a free trial with Prisync and get 50% off your first three months! >> https://ecmp.info/prisync Hear the Brightpearl Lightning 50 Podcast >> https://ecmp.info/lightning50 Apply to join Chloe's Free eCommerce Club! >> https://ecmp.info/club
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