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	Podcast:		Automation Unplugged Podcast
	Episode:		#349: Selling Emotion, Not Gear — Mastering the Luxury Experience with Doug Dushan
	Category:		Technology
	Duration:		01:02:17
	Publish Date:		2026-04-01 13:00:00
	Description:		SHOW NOTES In this episode, Doug and I discussed: How his background in luxury goods like wine and art allows him to connect emotionally with affluent clients and sell a lifestyle rather than just technical gear. The strategic challenge of scaling a business while maintaining the high-touch, personalized "owner experience" that luxury clients expect. Why he uses his viral social media presence as a form of "social proof" to build credibility and reach the next generation of technology consumers. Doug brings a wealth of experience in high-end integration and a unique perspective on the intersection of culture and technology. So settle in and enjoy my conversation with Doug Dushan. Let's get started! To get transcripts, resources of what was mentioned in the show, and more visit the podcast page on our website at onefirefly.com.
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